Frequently Asked Questions
Everything you need to know about your Myra Gems journey.
What materials are used in Myra Gems jewelry?
We use premium materials including 18k gold plating, sterling silver, and ethically sourced gemstones to ensure every piece is both beautiful and durable.
How long does shipping take?
Standard shipping usually takes 3-5 business days within the continental US, while international orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day hassle-free return policy. If you are not completely satisfied with your purchase, you can return it in its original condition for a full refund or exchange.
How should I care for my jewelry?
To maintain the shine of your pieces, avoid contact with perfumes, lotions, and water. Store them in a cool, dry place, preferably in the Myra Gems pouch provided.
Do you offer a warranty on your products?
Yes, all Myra Gems jewelry comes with a 12-month warranty covering any manufacturing defects from the date of purchase.
Are your gemstones ethically sourced?
Absolutely. We are committed to ethical sourcing and work closely with our suppliers to ensure all gemstones are conflict-free and mined under fair labor conditions.